INTRODUCTION

In this document, we use Polly: AI NOTE TAKER to refer to the AI-powered note-taking and summarization services provided by Denali Digital Bilişim Limited Şirketi.

Denali Digital Bilişim Limited Şirketi ("we," "us," or "our") takes your privacy seriously. This Privacy Policy explains our data protection policies and describes the types of information we may process when you install and/or use Polly: AI NOTE TAKER software application for mobile devices (the "App", "our App").

When we refer to personal data (or personal information), we mean any information that relates to a natural person who can be identified directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, or an online identifier.

A natural person can be identified directly or indirectly by reference to factors such as their physical, physiological, mental, economic, cultural, or social identity.

Our Privacy Policy applies to all users and others who access Polly: AI NOTE TAKER ("Users").

For the purposes of the GDPR, we are the data controller, unless otherwise stated.

INFORMATION WE PROCESS

There are several categories of information that can be processed.

Functional Information

We ask for and process the following personal information when you use the App. This information is necessary for the proper performance of the contract between you and us. Without such information, we cannot provide the full functionality of the App and perform the requested services.

Activity Information Directly Related to Your Use of the App

• Microphone Access: Required for AI-powered note-taking from voice inputs.

• Speech-to-Text Processing: Converts voice recordings into text-based notes.

• Summarization Features: AI automatically generates summaries from YouTube videos, Spotify audio, PDFs, and web pages.

• AI Chatbot Interactions: Users can ask follow-up questions on generated summaries through GPT-4-powered chatbot.

• Flashcard Generation: Key points from summaries are extracted and converted into AI-generated flashcards for quick review.

We do not collect, store, or use raw audio files beyond real-time transcription and processing.

Contact Information

• Name and email address (provided voluntarily by users when contacting support).

• User inquiries via support form or email are processed by our cloud storage provider (Amazon Web Services, Inc.).

• This information is used solely for customer support, service improvement, and responding to user requests.

Information That Is Processed Automatically

When you use Polly: AI NOTE TAKER, certain non-personal data about your device and user behavior may be processed automatically.

This data is only accessed in aggregated form and does not permit direct user identification.

If we do not process such data, we may not be able to provide you with all features of the App.

Device Details

• Device Type (phone, tablet, smartwatch).

• Operating System (iOS or Android) and version.

• Screen Size & Display Settings.

• Battery & Memory Usage.

Internet Connection Details

• Network Provider & Connection Type (WiFi or Mobile Data).

• IP Address & Approximate Location Data (region/city level).

• Browser & System Information (if accessed via web).

Application Usage Information

• Session Data: Tracks how users navigate the App.

• Performance Logs: Helps us diagnose issues and optimize the App's stability.

• Feature Engagement Metrics: Records how often users interact with features such as summarization, chatbot, and flashcards.

Cookies & Similar Technologies

• Cookies and tracking technologies (e.g., pixels, web beacons, scripts) may be used to:

  • Analyze user activity.

  • Improve AI-generated recommendations.

  • Optimize App performance.

You can disable cookies in your device settings, but this may impact certain App functionalities.

Third-Party Services & AI Processing

Polly: AI NOTE TAKER uses third-party services to enhance functionality and provide AI-powered features. These services may receive and process your data to deliver the requested features.

AI Service Providers

• OpenAI (GPT-4): Powers our chatbot and summarization features.

• Whisper API: Provides speech-to-text capabilities for note transcription.

These AI services process voice inputs, text content, and user queries to generate summaries, transcriptions, and chatbot responses. The data is processed in accordance with these providers' privacy policies and our data protection agreements with them.

Cloud Storage & Infrastructure

• Amazon Web Services (AWS): Hosts our application infrastructure and stores user data.

• Google Cloud Platform: Provides additional computing resources for AI processing.

These services store and process your data in accordance with industry-standard security practices and our data protection agreements.

Analytics & Monitoring

• Google Analytics: Tracks app usage patterns and performance.

• Firebase: Monitors app stability and crash reporting.

These services collect anonymized usage data to help us improve the App's performance and user experience.

Payment Processing

• Apple App Store & Google Play Store: Handle in-app purchases and subscription management.

• Stripe: Processes direct payment transactions (if applicable).

Payment information is processed directly by these providers according to their respective privacy policies. We do not store complete payment details on our servers.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

1. Provide, maintain, and improve Polly: AI NOTE TAKER's core features:

   • AI-powered note-taking and transcription

   • Content summarization

   • Interactive chatbot functionality

   • Flashcard generation

2. Personalize your experience with the App.

3. Process and manage your subscriptions and payments.

4. Communicate with you about service updates, new features, and support requests.

5. Analyze usage patterns to improve the App's performance and user experience.

6. Detect and prevent fraudulent activity and security breaches.

7. Comply with legal obligations and enforce our Terms of Service.

DATA TRANSFERS & INTERNATIONAL PROCESSING

If you are located in the European Union (EU), United Kingdom (UK), or other regions with data protection laws different from U.S. regulations, please note that your data may be transferred to servers located in the U.S. or other jurisdictions with varying data protection levels.

We take appropriate security measures to protect personal data in compliance with GDPR and CCPA. This includes:

• Encrypting personal data before transmission to cloud storage providers.

• Ensuring data access is restricted to authorized personnel only.

• Collaborating only with cloud providers that meet security compliance standards.

By using Polly: AI NOTE TAKER, you acknowledge and agree that your data may be processed in the United States and other global locations to enable AI-driven features.

For any concerns regarding data transfers, please contact us at: support@denalidigital.co.

HOW LONG WE USE YOUR PERSONAL DATA

We generally retain your personal information for as long as is necessary to provide the AI-powered note-taking, summarization, chatbot interactions, and other features of Polly: AI NOTE TAKER and to comply with legal obligations. If you no longer want us to store your data, you can request data deletion and account closure by contacting us at support@denalidigital.co.

However, some data may still be stored for a certain time period (but no longer than necessary) in order to:

• Comply with legal obligations (e.g., taxation, accounting, audit).

• Maintain safety and data backup settings.

• Prevent fraud, security breaches, or malicious activities.

EXERCISING YOUR RIGHTS

Applicable data protection laws (GDPR, CCPA, and other relevant regulations) provide you with certain rights regarding your personal data. You have the following options:

• Data Access and Portability. You can request copies of your personal data.

• Change or Correct Data. You can request corrections or updates to inaccurate information.

• Data Retention and Deletion. You may request partial or complete deletion of your personal data.

• Restriction of Processing. In certain cases, you may request to limit how your data is used.

To exercise any of these rights, please contact us at support@denalidigital.co.

When your personal information is processed automatically, you may object to such processing in certain circumstances. If your personal data is used for direct marketing, you can request to opt out of such communications.

If you want to manage data shared with third-party services, please refer to the third-party service providers listed in Section IV of this Privacy Policy for specific opt-out instructions.

SECURITY

We take the security of your personal information seriously. To protect your data, we implement industry-standard encryption and security measures, including:

• Encryption & hashing to secure sensitive user data.

• Access control measures to limit unauthorized access.

• Regular security audits to detect vulnerabilities.

Despite these precautions, no online service is 100% secure. In the event of a data breach, we will notify affected users and comply with all applicable legal requirements regarding security incidents.

If you have any questions about security, please contact us at support@denalidigital.co.

CHILDREN'S PRIVACY

Polly: AI NOTE TAKER is not intended for children under the age of 13.

We do not knowingly collect, use, or store personal information from children under 13 years of age. If we discover that a child has provided personal data without parental consent, we will immediately delete such information.

If you believe that we may have collected data from a child under 13, please contact us at support@denalidigital.co.

HOW TO CONTACT US

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: support@denalidigital.co